Our team is here when you need us.

At NOVA, we take pride in delivering a first-class client experience. With guaranteed response times, a support portal with a current knowledge base, and professional support technicians readily available, your issues will be addressed and examined for repair in a professional and timely manner.
‍
NOVA offers a few support service levels. Compare features and services to find the offering that best suits your needs. Every new installation includes Essential support for the first year as well as manufacturer hardware warranty replacements.

Essential

$69/month

Select Priority Scheduling
Free business hours
remote support
Discounted rates for on-site support (including after hours)

Select

$159/month

Select Priority Scheduling
Free business hours
remote support
Discounted rates for on-site support (including after hours)
Semi-annual system review & updates

Our Most Popular

Select Plus+

$259/month

Select Priority Scheduling
Free business hours
remote support
Discounted rates for on-site support (including after hours)
Semi-annual system review & updates
Tel-Com Concierge
Pro-Active System Monitoring

Concierge

$499/month

Select Priority Scheduling
Free business hours
remote support
Discounted rates for on-site support (including after hours)
Semi-annual system review & updates
Tel-Com Concierge
Pro-Active System Monitoring
Product discounts
Licensing upgrades

Thank you! Your message has been received!

Oops! Something went wrong while submitting the form.

Support Offers